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Author: slafferty@compassgrowthpartners.com

June 13, 2017June 13, 2017Client Retention, Law Firm Management, Lead Nurturing

The First 5 Minutes: Making or Breaking Your Lead Nurturing Program

For consumer professional service providers, such as personal injury law firms or consumer lenders, your lead nurturing program could be […]

May 25, 2017May 25, 2017Law Firm Management

To Lead Organizational Change, Rally Your Team by Using 3-Month Planning Cycles

In many established organizations, accomplishing growth requires some form of change. It may require a new sales process, implementing new […]

May 16, 2017June 13, 2017Client Retention, Law Firm Management, Lead Nurturing

Five Common Mistakes Law Firms Make in Their Lead Nurturing Efforts and actions you can take today to retain more clients.

Here is an average Monday morning for any Managing Partner of a small and mid-size consumer law practice: Arrive early […]

May 3, 2017Law Firm Management

5 Characteristics of High Growth Small Businesses

In this week’s blog post, I’m sharing some traits of high growth companies that provide professional services directly to consumers, […]

April 22, 2017May 3, 2017Law Firm Management, Lead Nurturing

This 4-Stage Funnel is the Key to Your Practice’s Client Rention KPI’s

In the past decade, I’ve worked with over 100 personal injury law firms ranging in size from under 10 employees […]

April 15, 2017May 3, 2017Case Study, Law Firm Management

Case Study: Aligning Your Operations to Improve Your Marketing

Situation: I had the opportunity to work on a project with an unnamed specialty finance company that provides upfront payments […]

April 12, 2017April 12, 2017Law Firm Management

Launching Compass Growth Partners: Helping Businesses Retain More Clients

Just under 50% of US employees work for small businesses. This ranges from family run businesses on Main Street, to […]

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